Evoq®
AI Systems & Regional Infrastructure

Intelligent Agents Engineered for
M-Pesa, KRA, BRS & OCR Rails.

We don't build generic AI wrappers. We engineer autonomous agents and workflows integrated directly into M-Pesa Daraja, KRA eTIMS, BRS lookup, Paystack, and document OCR systems.

Capabilities

Agent architectures reframed for real business.

01

WhatsApp-First Support Agents

24/7 intelligent conversational agents on the channel your customers actually use — trained on your catalog, brand voice, and Kenyan English + Swahili + Sheng.

02

Document Intelligence Agents

OCR + LLM pipelines that parse CR12s, KRA PIN certificates, BRS filings, contracts, and lease agreements — extracting key fields and flagging compliance anomalies.

03

Operations Automation (M-Pesa + Paystack + KRA)

Connect internal tools, webhooks, and regional payment rails to execute multi-step business actions automatically — reconciliation, payout splits, and fiscal logging.

04

Customer Data & KYC Agents

Clean, classify, and enrich inbound customer records at scale — including automated KYC checks against CR12, Kenya Sanctions List, and OpenCorporates.

05

Internal Engineering Copilots

Repo-aware assistants fine-tuned on your internal architecture, conventions, and the local regulatory context your code lives in.

Regional Financial Infrastructure

Built on the rails your business runs on.

Your business doesn't run on Stripe and US SaaS. It runs on M-Pesa, KRA iTax, eTIMS, Paystack, and BRS registries. We build agents that talk to these systems natively.

Mobile Money

M-Pesa (Lipa na M-Pesa, Pay Bill, Send Money)

Payment Gateways

Paystack & Flutterwave (Cards, Bank Transfer)

Tax Compliance

KRA iTax (PIN validation, Returns, Tax Payments)

Government Registries

BRS & iPRS (Company search, Name availability)

Fiscal Compliance

eTIMS (Receipt generation, Fiscalisation)

Banking Integrations

Equity / KCB / Co-op Bank Open APIs

Messaging Infrastructure

Safaricom & Airtel SMS Gateways

Push Notifications

OneSignal & WhatsApp Business API

Live Telemetry • AI Agent Performance

Production KPI & Accuracy Metrics

Real-time execution telemetry across autonomous support agents, RAG vector retrieval pipelines, and automated business workflows.

Customer Support Agent
98.4%resolution
Intent DistributionAvg Latency
  • 42.5%Product Guidance
    <120ms
  • 30.2%Billing & Accounts
    120-180ms
  • 18.8%Technical Setup
    180-240ms
  • 8.5%Human Escalation
    Fallback
RAG Vector Search Engine
99.2%precision
Query CategoryResponse Time
  • 45.0%Documentation Search
    <45ms
  • 28.6%Contract & PDF Parse
    45-85ms
  • 16.4%Catalog Ingestion
    85-120ms
  • 10.0%Semantic Reranking
    120-160ms
Workflow Automation Pipeline
14.2Ktasks / mo
Trigger ShareTime Saved
  • 40.1%CRM Webhook Routing
    85 hrs/mo
  • 32.4%Email Data Extraction
    62 hrs/mo
  • 18.5%Invoice & Sync Jobs
    44 hrs/mo
  • 9.0%Ops Slack Alerts
    18 hrs/mo

Process

How we deploy autonomous agents.

01

Define Rails

Map decision points, API endpoints (M-Pesa, KRA, BRS), and data constraints.

02

Model Selection

Select optimal vision & reasoning LLMs (GPT-4o, Claude 3.5 Sonnet) for cost & latency.

03

Prompt Guardrails

Craft deterministic system prompts with zero-hallucination guardrails for financial data.

04

Integration

Connect agent functions to production webhooks, RLS databases, and regional APIs.

05

Monitor & Audit

Track conversation logs, execution traces, and human-in-the-loop fallback triggers.

Proven Regional Impact Scenarios

Retail & Hospitality

eTIMS Receipt Generation & Fiscal Logging

Automated fiscal receipt generation cut reconciliation time from 4 hours/day to 12 minutes/day for a Nairobi restaurant group. Every sale scanned, every receipt fiscalised.

Fintech & SME

M-Pesa Ledger Reconciliation

Daily M-Pesa statement parser matches incoming payment codes to outstanding invoices, posts the receipt, and emails the customer — replacing a 2-person accounts task with 1-click supervisor review.

Legal & Corporate

BRS Filing Pack & Company Prep

Given a proposed company name + 3 alternates, the agent returns availability in 60 seconds and pre-fills CR1, CR2, and CR8 forms — turning 2-day filing prep into a 30-minute review.

Banking & Compliance

CR12 & AML Screening Pack

Given a Kenyan company name, the agent pulls the latest CR12, OCRs the directors, cross-checks against the Kenya Sanctions List, and generates an AML compliance PDF in 90 seconds.

Accounting & Tax

KRA iTax VAT Pre-Fill & Reminders

Weekly digest to SME owners: 'VAT return due in 4 days, figures pre-filled in iTax, review and submit.' Reduced missed-filing penalties by 89% across a 40-client accounting portfolio.

Property & Real Estate

Tenant Rent Receipting & WhatsApp Collection

On the 1st of every month, the agent generates rent receipts, sends them on WhatsApp with Pay-Bill details, watches for M-Pesa notifications, and marks rent as paid.

Trust & Sovereignty

Data Privacy, KES Billing & In-Region Hosting

We engineer systems with strict human-in-the-loop controls, audit-ready logging, and localized data isolation.

  • Human-in-the-loop for every irreversible action (Lawyer signs filing, Accountant approves iTax submit)
  • M-Pesa, KRA, and BRS data is tenant-scoped and isolated via Supabase Row Level Security (RLS)
  • Audit-ready execution logs recording prompt, tool call, source data, and user timestamp
  • Confidence-gated handoffs — below 95% confidence, the agent pauses and requests human review
  • Transparent KES-only billing — no surprise USD conversions or card FX fees
  • In-Region hosting options — AWS Cape Town (af-south-1) or Vercel Frankfurt edge deployment

Frequently Asked Questions